At Aura Thread, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://floralwhite-walrus-192786.hostingersite.com/ , make a purchase, or interact with our services.

1. Information We Collect

We collect the following types of information to process your orders and improve our services:

a. Personal Information

    • Full Name
    • Email Address
    • Phone Number
    • Shipping and Billing Address

b. Payment Information

    • Credit/Debit Card Details, UPI, Wallet, or Net Banking information (processed securely through our payment gateway partners).
      Note: We do not store your card or banking details on our servers.

c. Non-Personal Information

    • Browser type, device information, IP address, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

Your information is used to:

    • Process and deliver your orders.
    • Send order confirmations, invoices, and shipping updates.
    • Respond to customer queries and support requests.
    • Improve our website, products, and user experience.
    • Send promotional emails or offers (you may unsubscribe anytime).

3. Sharing of Information

We respect your privacy and do not sell or rent your information. However, we may share your data with:

    • Trusted service providers (delivery partners, payment gateways, and hosting services) who help us run our business efficiently.
    • Legal authorities, if required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us:

    • Remember your login and shopping preferences.
    • Analyze website traffic and user behavior.
      You can modify your browser settings to decline cookies, but some site features may not function properly.

5. Data Security

We follow industry-standard practices to secure your personal data from unauthorized access, alteration, or disclosure. All online payments are processed using secure encryption technology via verified payment gateways.

6. Your Rights

You have the right to:

    • Access, correct, or update your personal data.
    • Request deletion of your information from our records.
    • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at [your support email address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before sharing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: Aurathreads2427@gmail.com
Address: 4th ‘E’ Cross,1st Main road,Halayanakanahalli,Lake Road, Bengaluru-50035 HSR, Karnataka 560035k
Phone: 8867705551